When Should I Hire Additional Employees?
Knowing when to bring on additional employees is a battle all business owners face. Getting busy is great, especially because that means more profit for you. However, it also means that your staff is having to work extra hard. This can result in them being overworked, which can ultimately affect the quality of service you provide.
At that point, it’s time to face the fact that you have to spend more to make more. That means bringing on a few extra hands so you’re still providing your customers with the service that got you to this point of success. How do you know you have reached that point? Keep reading to learn more about when you should hire additional employees.
KEEP YOUR STAFF & CUSTOMERS HAPPY
At the end of the day, the happiness of your staff and clientele is the lifeblood of your company’s success. That is why it’s so important to continue to change and evolve with your business as it grows. Failing to do so will only set you back. Some surefire signs that it’s time to hire on more hands are:
You’re Getting More Customer Complaints. It’s true, you will always have unhappy customers. Unfortunately, that is just part of the way business works. However, it will become pretty obvious when you’re getting more bad reviews than good. The moment that starts happening it is time to find out what the problem is. You don’t want to lose your loyal customers or potential ones when the fix could be a simple one.
Your Employees Are Working Overtime. Even if you have a strong team, once the demand becomes too great, they will need to stay longer to make sure you aren’t falling behind. Overtime means extra unnecessary expenses you could avoid if you had the adequate amount of staff. The occasional hour or two here and there is ok, but if it’s happening all of the time you absolutely need more people.
You’re Turning Down Opportunities. So far your team has been able to keep up with your rise in business. But, if they are just at their limit, and there is no room to take on anything more, you’re going to have to start turning people away. If you have already reached that point, you need more hands. Once the demand of work is too much for your current staff to withstand, the quality of work they put out will suffer. Not only that, turning people away leaves a bad taste in their mouths. Bring in more people so you can continue to expand and keep people smiling!
You Don’t Have Time For Your Main Responsibilities. The business owners and managers have enough paperwork, bookkeeping, and financials to worry about. They shouldn’t have to be out on the floor at all times helping the staff with tasks that should be accounted for. Not just because of how things should be running organizationally, but also because that means the paperwork will not get done. If there isn’t enough time for office work, that is a big red flag. Don’t take on that unnecessary stress when you should be enjoying your success.
The Staff Has Started Cutting Corners. Make sure your management team is keeping a close eye on the quality of your products and services. Don’t depend on the fact that customers will leave bad reviews when something makes them unhappy, it’s best to catch these issues before it goes that far. Once your team is overworked, they will start cutting corners and looking for ways to cheat the system so they can keep up. So, make sure to have quality control procedures in place, and once that quality starts to go down, it’s time to readdress your staffing needs.
Your Business Isn’t Growing. Your company is busy as all get out every day, your employees are working to the bone, but the numbers just keep staying the same. If that’s the case you are missing a huge opportunity to expand and make more profit. As mentioned earlier, you need to spend more to make more. Bring in those extra people so you can set some more things in motion that will allow your business to really set sail.
NEED HELP HIRING?
Yes, hiring is time-consuming and you don’t have that time, but we do! We specialize in finding the employees you are looking for. Once we get to know your business and learn about your specific needs, we will find the people for you!