When Should I Hire Additional Employees?


Knowing when to bring on additional employees is a battle all business owners face. Getting busy is great, especially because that means more profit for you. However, it also means that your staff is having to work extra hard. This can result in them being overworked, which can ultimately affect the quality of service you provide.

At that point, it’s time to face the fact that you have to spend more to make more. That means bringing on a few extra hands so you’re still providing your customers with the service that got you to this point of success. How do you know you have reached that point? Keep reading to learn more about when you should hire additional employees.


At the end of the day, the happiness of your staff and clientele is the lifeblood of your company’s success. That is why it’s so important to continue to change and evolve with your business as it grows. Failing to do so will only set you back. Some surefire signs that it’s time to hire on more hands are:

You’re Getting More Customer Complaints. It’s true, you will always have unhappy customers. Unfortunately, that is just part of the way business works. However, it will become pretty obvious when you’re getting more bad reviews than good. The moment that starts happening it is time to find out what the problem is. You don’t want to lose your loyal customers or potential ones when the fix could be a simple one.

Your Employees Are Working Overtime. Even if you have a strong team, once the demand becomes too great, they will need to stay longer to make sure you aren’t falling behind. Overtime means extra unnecessary expenses you could avoid if you had the adequate amount of staff. The occasional hour or two here and there is ok, but if it’s happening all of the time you absolutely need more people.

You’re Turning Down Opportunities. So far your team has been able to keep up with your rise in business. But, if they are just at their limit, and there is no room to take on anything more, you’re going to have to start turning people away. If you have already reached that point, you need more hands. Once the demand of work is too much for your current staff to withstand, the quality of work they put out will suffer. Not only that, turning people away leaves a bad taste in their mouths. Bring in more people so you can continue to expand and keep people smiling!

You Don’t Have Time For Your Main Responsibilities. The business owners and managers have enough paperwork, bookkeeping, and financials to worry about. They shouldn’t have to be out on the floor at all times helping the staff with tasks that should be accounted for. Not just because of how things should be running organizationally, but also because that means the paperwork will not get done. If there isn’t enough time for office work, that is a big red flag. Don’t take on that unnecessary stress when you should be enjoying your success.

The Staff Has Started Cutting Corners. Make sure your management team is keeping a close eye on the quality of your products and services. Don’t depend on the fact that customers will leave bad reviews when something makes them unhappy, it’s best to catch these issues before it goes that far. Once your team is overworked, they will start cutting corners and looking for ways to cheat the system so they can keep up. So, make sure to have quality control procedures in place, and once that quality starts to go down, it’s time to readdress your staffing needs.

Your Business Isn’t Growing. Your company is busy as all get out every day, your employees are working to the bone, but the numbers just keep staying the same. If that’s the case you are missing a huge opportunity to expand and make more profit. As mentioned earlier, you need to spend more to make more. Bring in those extra people so you can set some more things in motion that will allow your business to really set sail.


Yes, hiring is time-consuming and you don’t have that time, but we do! We specialize in finding the employees you are looking for. Once we get to know your business and learn about your specific needs, we will find the people for you!



Working with a temporary staffing agency will free up a significant amount of your day. Instead of spending time on recruiting and hiring, you can spend more time thinking bigger about how to grow the capabilities of your company or division.

You don’t have time to scan resumes or call references. You need more time to dive into production reports, find opportunities to achieve efficiencies, and strategize plans that will ensure growth.


As a supervisor or manager, you know the importance of safety in the workplace. If you are concerned about safety in your company or division, consider working with a temporary staffing agency to place vetted, trained workers in your workspace.

The onboarding process includes a safety training system to ensure that we place qualified talent into their assigned workplace with safety as their top priority.


Working with a staffing agency automatically creates cost savings for your company…

– Scenario 1 (internal hiring): Hiring part-time or full-time employees, putting them on payroll, and potentially having to release them to the market if there are changes in your production cycle creates unnecessary costs.

– Scenario 2 (staffing agency): Working with a staffing agency creates flexibility. As your production cycle increases or decreases, you can turn up or down the volume of workers filling critical roles without incurring excessive hiring or turnover costs.


The secret to effective management is finding the best in each of your employees and using it to everyone’s advantage. This involves leading a myriad of personality types and individuals. The old cliché rings true: It takes all kinds to make a world – or in this case, a workplace.

With this in mind, how do you best manage over and underachievers? Often, employees on the extreme ends of the achievement spectrum simply need a little extra guidance in order to maximize their potential.


  • Take on extra tasks without being asked, go beyond the boundaries of their job description and may become overly concerned with accomplishing tasks on or ahead of deadline.
  • Often avoid working in teams or don’t take the time to follow basic processes or job functions.
  • May forget to communicate information, take short cuts or leave job details to others.
  • May take unnecessary risks and don’t stay in one place – or one position – for very long.


  • May not truly understand the requirements and expectations of their jobs. And this may not be their fault. Perhaps they didn’t get the orientation or training they needed, or they simply need a refresher on what they need to accomplish.
  • May not have the resources they need to do their best work.
  • May have distractions that keep them from performing at peak level.

Help Them Succeed.
Chances are, you can identify both the over and underachievers on your team. Once this is done, your job as manager is to help them achieve their personal best.

Managing Overachievers.

  • Learn what motivates them. Completing tasks above and beyond expectations gives them a “high.” But, this sensation can be harder to come by as time goes on, so they may not be comfortable in one position for more than a few years. Be aware of this and keep them constantly challenged.
  • Give them a flexible environment. This includes involving them in planning and decision making whenever possible.
  • Provide emotional coaching. They may not seem to need a pat on the back, but they’ll respect you more if you acknowledge them. They may get bogged down in details, so they appreciate a manager who motivates, sets goals and provides solid direction.

Maximize Results With Underachievers.

  • Ask them to list their job duties. This will clear up any misunderstandings about expectations and give you an opportunity to take corrective measures.
  • Inquire about personal distractions that may hinder performance. When you ask, be supportive, but don’t pry. Asking specific questions about personal matters can lead to employment discrimination claims. But you need to understand the situation – and provide reasonable time off to deal with it, if necessary.
  • Monitor their achievement. Meet with underachievers frequently and keep communication lines open. Reward progress and provide constructive suggestions.


Safeguard Your Supply Chain with a Staffing Agency

Adjusting to the effects of COVID-19, it is more than necessary to safeguard your supply chain. Disasters happen all of the time, whether they be natural or man-made, and the supply chain is a pillar in the manufacturing industry. We are currently seeing a lot of lessons being learned during this pandemic.


Do you need some help with this? We’re here for you! Here are five steps to safeguarding your supply chain for a disaster.

1. Plan for Every Possible Thing

The best way to be prepared for a disaster is to prepare for the worst. Doing so will ensure that no matter what comes your way, you are not surprised and you have a plan. In fact, come up with several plans just in case something unforeseen falls through. Consider the situation we are in now with the coronavirus. You can prepare to have to shut down for a week, maybe two. But what about when you don’t know when the problem will end? Or if things will just keep getting worse? Be ready with a plan for multiple stages, and know what exactly determines when you need to move into the next phase.

2. Regularly Update Your Contingency Plan

A lot of companies have a ‘plan’ for when disaster hits, but it’s usually written down somewhere and kept ‘just in case’. Contingency plans need to be updated a few times a year and tested for functionality. Doing so will reveal any possible challenges that you may need to face so you can come up with solutions for when a disaster actually occurs. There is nothing worse than being under pressure to find that the tools you need to carry out your plan no longer apply to the way your company functions.

3. Upgrade Your Communication Tools

The tools you have provided for your team to communicate during regular operations should be advanced enough so information can be shared easily. Start by researching advanced technologies for the services you provide. These may be a little on the pricey side, but it’s worth the investment if it’s going to protect your supply chain in the long run. In addition to updated technology, go to extra lengths to make sure your team is properly trained. There is no point in having these tools if your people can’t use them efficiently.

4. Get Ahead in Any Way You Can

It’s hard to predict how your demand will be affected during a crisis. The best thing you can do is to watch your current trends closely and get to know your customer’s behavior so you can determine what is most needed in a pinch. You may think you know what’s going to happen, but people don’t always behave as expected when a crisis hits. Be prepared for demand to skyrocket or for it to plummet.

5. Team Up with Alternative Staffing

If the crisis you face does indeed mean you have to shut down for some time, that means you may lose some of your team. Even if you don’t have to shut down, people may quit to be closer to family or deal with personal matters based on the severity of the situation. It could also happen that you need to hire more people to make up for the high demand for your products. No matter which direction things take you in, it will help you a great deal if you have a reliable staffing agency to turn to. They can help you bulk up on people or restaff after a temporary shut down.


Panic is mounting across the U.S. in response to COVID-19. Here are some tips for small business owners looking to manage coronavirus fears among employees.

Many people are concerned about the long-term implications of the novel coronavirus, including your employees.

For small business owners looking to prioritize the safety and well-being of their employees, the U.S. Chamber of Commerce put together this toolkit as a helpful resource, consolidating the recommendations of the CDC.

In addition to those recommendations, following are five ways small business owners can address and calm coronavirus fears among employees.

1. Communicate frequently with your employees

During stressful situations, it’s important to have a plan in place for how you’ll communicate with your employees. You need to have a way to update your employees on any coronavirus updates that affect the business and their work schedules.

Try to err on the side of communicating more frequently than you need to, even if nothing new is happening. Frequent communication will put most employees at ease and show them that you’re aware of what’s going on.

On the other hand, radio silence could make employees feel like you’re either uninformed about the coronavirus, are ill prepared or are not taking it seriously.

2. Take steps to keep your employees safe

As a business owner, the most important thing you can do is to ensure that your employees are safe. The best way to do this is by practicing good hygiene and avoiding physical contact, like shaking hands with others.

Have cleaning procedures in place and regularly wipe down all surface areas with antiseptic. Disinfect commonly used surfaces, like doorknobs, tables, desks and handrails, and encourage your employees to wash their hands immediately upon entering the room.

All of this will lower your employees’ risk of exposure to the virus. And if one of your employees starts feeling under the weather, you should let them stay home with no questions asked.

3. Establish flexible workplace policies

Try to be as accommodating as possible when it comes to working arrangements. Schools across the country are closing and some of your employees may need to stay home with their children.

If possible, try to find a way for your employees to get their work done remotely. Many workplaces are doing this by utilizing video conferencing software.

If working remotely isn’t possible for your small business, there are still ways to accommodate your employees at work. Consider staggering shifts so that all your employees aren’t in the same place at one time.

4. Limit travel as much as possible

Your employees want to know that you’re making their health and safety a priority, so don’t require employees to attend meetings, even if it’s only with a limited number of people. At this point, it’s probably a good idea to cancel in-person meetings or work events.

Also, allow employees to cancel business travel, even if it’s usually a part of their job. Even if they travel and don’t get sick, this could lead to low workplace morale.

5. Coordinate with state and local health officials

Finally, the intensity of the coronavirus outbreak will vary depending on the state and community you live in. State and local guidance will likely be changing frequently, and these changes could have an impact on your small business.

Stay informed about any new information that comes out from the CDC, your local government and local health department. Communicate with your employees regularly and share with them what you’re learning and how you’re responding to it.


COVID-19: Best Practices in the Workplace
March 17, 2020

Answer the pressing questions of many employers during this growing pandemic. Employers should consider implementing strategies and policy changes to reduce the risk of infection in the workplace while still complying with their obligations under the Americans with Disabilities Act. This is a developing topic, with many states imposing quarantines and Congress taking up the Families First Coronavirus Response Act. We will stay on top of these developments.

In addition to good hygiene requirements that many employers already have implemented, the EEOC has provided guidance on what employers can do during an influenza-like pandemic.

Responses Employers Can Take to Respond to COVID-19 Issues that Comply with the EEOC’s Guidance Regarding Pandemics and the ADA

  • Symptoms of COVID-19 typically include fever, cough, and shortness of breath.  Reported cases have ranged from mild symptoms to severe illness. Employers may send employees with these types of symptoms home.
  • As a general rule, employers should not take employees’ temperatures to determine whether they have a fever. But, it is permitted if local health authorities or the CDC declare the virus widespread in your community.
  • Employers may ask employees who report feeling ill at work or who call in sick if they are experiencing COVID-19 symptoms, including a fever, cough, or shortness of breath, and respond accordingly. Employers must maintain strict confidentiality over this information about an employee illness.
  • If an employee is returning from travel, an employer may ask whether the employee is returning from countries that, according to the Centers for Disease Control and Prevention, have a Level 3 Travel Health Notice (currently China, Iran, South Korea, Italy, and a growing number of countries in Europe), even if the travel was personal. The CDC recommends individuals stay home for a period of 14 days after leaving an area that has a Level 3 Travel Health Notice, and employers may require those employees to adhere to this guidance.
  • Employers may request that employees who have tested positive for COVID-19 notify their employer so the employer can inform fellow employees of their possible exposure. Employers should maintain confidentiality as required by the ADA.
  • Employers may request that employees who have a family member at home with COVID-19 notify their employer so a risk assessment can be conducted.
  • Treat requests from employees with disabilities that put them at high risk for complications of COVID-19 to work from home in order to reduce their chances of infection as you would any other request for a reasonable accommodation.
  • Employers may ask an employee why he or she has been absent from work.  Employers are always entitled to know why an employee has not reported for work.
  • Employers may require employees who have been away from the workplace during a pandemic to provide a doctor’s note certifying fitness to return to work, though the CDC and Department of Labor are advising against these types of requirements at this time because healthcare providers are overwhelmed and may not be able to timely provide such documentation.

Reducing the Risk of Workplace Exposure to COVID-19

Most employers have taken these steps already, but these infection prevention strategies should be implemented as soon as possible if they are not already in place:

  • Promote frequent and thorough handwashing. If washing stations are not immediately available, provide alcohol-based hand rubs containing at least 60 percent alcohol.
  • Encourage employees to stay home if they are sick.
  • Encourage employees to cover their mouth and nose with a tissue to cough or sneeze or, if tissues are unavailable, to cough or sneeze into an upper sleeve.
  • Provide customers and the public with tissues and trash receptacles.
  • Discourage workers from using others’ phones, desks, offices, or other work tools and equipment, when possible.
  • Routinely clean frequently touched workplace surfaces and provide disposable wipes for employees to wipe down commonly used surfaces before each use.
  • Cancel or postpone in-person events with 50 or more attendees that were scheduled to be held within the next eight weeks, or arrange for these events to be held virtually.

Consider Appropriate Changes to Workplace Policy

Best practice responses to the pandemic will vary by industry, employer size, location, and other factors, but may include:

  • Minimizing contact among employees, clients, and customers by replacing face-to-face meetings with virtual communications and implementing telework where feasible.
  • Discontinuing nonessential travel.
  • Developing emergency communication plans, including a method for responding to employees’ concerns.
  • Training employees who need to use protective equipment or clothing regarding when to use it, how to put it on, use it, and take it off correctly.
  • Updating sick leave policies in accordance with any changes to national, state, or local laws and ensuring employees are aware of these policies.
  • Designating a local manager at each business location with the authority to take appropriate actions based on the condition in each locality.

As employers make changes in the workplace, they must continue to be aware of applicable anti-discrimination laws, paying particular attention to ensuring that employees are not treated differently on the basis of race, country of national origin, or disability (actual or perceived). If an employer anticipates it may close facilities for a period of approximately six months or more, it should be cognizant of its obligations under the Worker Adjustment and Retraining Notification Act.

Employers are also encouraged to consult guidance published by the CDCDepartment of Labor, and EEOC as they prepare any pandemic response plan.


The coronavirus, also referred to as Covid-19, is causing concerns all over the world. Human Resource departments are gearing up on how to respond to such a health epidemic, if it comes down such a thing. Questions such as; How to handle sick employees? How to handle scared employee who don’t want to risk infection? How to handle making the work environment safe? How to keep productions levels where they need to be?

Information from government resources will be key in understanding the effect of the virus on the workspace and how to respond to the changing environment. To help with organizing the information needed, Staffing Industry Analysts launched this week its Coronavirus Resource Center, which includes an organized, curated list of relevant links for up-to-date information relating to the coronavirus.

The Resource Center features live statistics and general information including links to live trackers, up-to-date information on the number of cases across the globe, World Health Organisation guidance on the outbreak and statistics.

It also includes corporate policy announcements and actions. Users can stay up to date on coronavirus-related cancellations and travel bans, find out the latest precautionary measures employed by companies around the world and it also features an article focused on what employers should ask about the coronavirus outbreak.

The Resource Center also has a section for “Legal and Human Resources” which covers tips for staffing firms in the wake of the outbreak and a comprehensive FAQ.

Additionally, the Resource Center includes articles that cover the economic impact of the coronavirus.

SIA will be monitoring and updating links to the data sources. Click here for SIA’s Coronavirus Resource Center.


Many people think that it will cost them money to work with a staffing agency to find a job. In actuality it is usually the employer who pays the fees. There is no cost to the employee who is searching for a job.

If you’re currently on the hunt for a job and don’t know about the benefits of working with a staffing agency, it is time to find out! Keep reading to learn more about the services that a staffing agency will provide you free of charge.


Staffing agencies like Alternative Staffing are hired by the employer to match workers like you with temporary, temporary-to-permanent, and permanent positions. Those that fill temporary positions will continue to provide you with new opportunities as the current one is ending.

Some benefits of working in temporary positions include:

  • Being able to earn quick money while looking for a permanent job.
  • Gaining experience, developing skills, and networking in the field that you wish to grow within.
  • Flexible hours and working conditions that could possibly accommodate your existing personal situation.
  • The opportunity to get your foot in the door at a business you like, show them what you’ve got, so they end up deciding to hire you on full-time.
  • The opportunity for you to test out the company or industry yourself and see if it is the kind of environment you would like to continue in.

More services that staffing agencies provide:

Not only do staffing agencies work to place you in the type of work that will most benefit you and the employer that hired them, they will also often help you to put your best foot forward by:

  • Helping you build and optimize your resume to fit the qualifications for the job.
  • Coach you on your interviewing skills.
  • Providing you with the support of health benefits if you work with them on a continuous basis.
  • Continue to work with you on your work environment preferences.


Do your research on the staffing agency you are considering and make sure you are clear on what to expect from them and what’s expected of you. If you are engaging in a short term position, ask about the pay rate, benefits, and the length of assignments. Be transparent about your availability, if you are willing to work overtime, and what your transportation and money needs are.


Earlier this year, the IRS released a draft of the new Federal Income Tax Withholding Methods (Publication 15-T). The draft included:

  • An Employer’s Withholding Worksheet, which allows employers to calculate 2020 withholding using either previously completed Forms W-4 or the newly designed draft form
  • Percentage Method Tables
  • Wage Bracket Method Tables, which include three filing statuses: single, married filing jointly and head of household

The biggest change? No more allowances.

Employees fill out IRS Form W-4 (Employee’s Withholding Certificate) with information employers need to determine the amount of federal income tax to withhold from each of the employee’s paychecks. As part of the TCJA, the IRS separated the form into five steps and removed withholding allowances.

Previously, the value of withholding allowances was tied to personal exemptions. But starting January 1, 2020, employees won’t be able to claim personal or dependency exemptions anymore. That means employees can no longer request adjustments to their withholding via allowances. Now, they’ll need to use the revised 2020 Form W-4 to indicate specific increases or reductions in taxes and wage income subject to withholding.

These revisions were intended to reduce the form’s complexity and increase withholding accuracy. It uses the same basic information but replaces worksheets with questions that are supposed to make the process easier for employees. That said, any change to tax law can be confusing—and this is the first major overhaul in 30 years. If your employees have questions about filling out the new draft Form W-4, point them to this helpful FAQ from the IRS.


1) Encourage influenza immunization

The influenza vaccine is the most effective way (other than staying locked away) to reduce the likelihood of getting the flu. While flu-shot effectiveness can vary from year to year (as the immunization is predictive of which strains are most likely to break out), getting a flu shot is usually the best way to avoid getting the flu.

2) Clean and disinfect

Doorknobs, handles, keyboards and even the buttons on the copy machine harbor cold and flu germs and are great places for unsuspecting employees to increase their odds of becoming ill. In addition to having your cleaning staff disinfect common surfaces on a daily basis, place antibacterial wipes near surfaces that are shared by staff and encourage them to wipe before touching during the cold and flu season.

3) Develop a Sick Policy for your place of work and communicate it

As an employer, if you don’t want your employees to spread illness around the office, you have to be comfortable with allowing your workforce to stay away from work if they are contagious. A cold can be contagious for 3 to 5 days and the flu is contagious for 5 to 7 days. Much to the dismay of many co-workers, people often feel pressure to show up at work while they are contagious.

4) Encourage employees to avoid or minimize close contact with people who are sick

Let your employees know that it’s not “crazy” to avoid and minimize contact with those who are coughing, or with those who have a runny nose, sore throat or fever. Some people feel singled out as “paranoid” if they try avoid those who are sick. The fact is, it’s wise.

5) Encourage workplace hygiene

– Washing hands, especially before touching the mouth/nose/eyes, can greatly reduce the chances of catching an illness. Wash for 30 seconds or so with soap and warm water, making sure to get under the nails.  You should wash your hands for as long as it takes to sing (or hum) the “Happy Birthday” song twice.

– Cover coughs and sneezes with tissues or the elbow to minimize the spread of germs. Sneezing can spread germs up to 200 feet (according to the MIT sneeze study). While most sneeze droplets land within 3-6 feet, many become airborne and can circulate throughout the workplace.

– Encourage employees not to touch their eyes, nose or mouth, which are the areas through which viruses are spread.

6) Promote a healthy lifestyle 

Encourage employees to get adequate rest, exercise and to manage stress and other health conditions. A healthy mental and physical state, along with managing chronic health conditions, can go a long way in boosting the immune system.


Remember that someone with the flu is contagious for up to 7 days and a cold can be contagious for 3-5 days. If employees feel pressured to be at work when they are sick, they can spread these illnesses to other workers